ZeeNovo’s Incident Reporting Platform enables Canadian pharmacies to report clinical and operational incidents with ease, accuracy, and full compliance. Designed for busy pharmacy teams, our platform streamlines incident documentation, integrates with workflow, and helps reduce risk across your organization.
NIDR-Aligned Reporting
Built using the official National Incident Data Repository (NIDR) fields, formats, and categories. Your reports stay compliant and ready for submission.
Fast, Guided Reporting Workflow
Reduce reporting time from 20+ minutes to under 5 minutes. Simple guided steps ensure the right details are captured every time.
Multi-Pharmacy & Team Support
Manage all incidents across locations in one dashboard. Track reports by staff member, store, date, and severity.
Advanced Analytics & Insights
Spot trends before they become risks. Identify recurring errors, high-risk medications, and workflow gaps.
Confidential & Secure
PHIPA, PIPEDA, and HIPAA-aligned data protection. Your pharmacy data is encrypted and stored securely in Canada.
Benefits for Your Pharmacy
Save Time with Automation
Improve Documentation & Compliance
Support a Safety-First Culture
Guided Incident Form
A step-by-step flow ensures staff never miss critical details.
Auto-Linked NIDR Fields
Every category is mapped directly to required NIDR data standards.
Trend Analysis Dashboard
Visual dashboards help managers understand most common error types, Time-of-day patterns & Medications involved
Secure Team Collaboration
Assign incidents to pharmacists, add notes, and follow up internally.
Store & Corporate-Level View
Perfect for independent stores and multi-location groups.
Exportable Reports
Download reports for audits, accreditation, or performance reviews.
How it works
Staff logs in to the ZeeNovo dashboard
Staff logs in to the ZeeNovo dashboard
Staff logs in to the ZeeNovo dashboard
Staff logs in to the ZeeNovo dashboard
Staff logs in to the ZeeNovo dashboard